Terms & Conditions for Purchasing
Bright Site Solutions (Pty) Ltd – Terms & Conditions for Purchase of Second-Hand Goods
Version: December 2025
These Terms apply to all sales of second-hand or used goods by Bright Site Solutions (Pty) Ltd (“Bright Site”, “we”, “us”, “our”) to any Consumer or Trader (“you”). Bright Site sells ex-hire, pre-owned, and second-hand equipment, which may show signs of wear from previous use. Please read these Terms carefully before placing an order.
These Terms contain three sections:
Part A – General Terms for Consumers and Traders
Part B – Additional Terms for Consumers only
Part C – Additional Terms for Traders only
A Consumer is a natural person buying mainly for personal, non-business use.
A Trader is a person or entity buying mainly for business or professional use.
PART A – GENERAL TERMS
1. Definitions
“Additional Charges” refers to any delivery fees, handling fees, restocking charges, storage costs, or other amounts charged in addition to the purchase price.
“Charges” means the price payable for the Goods as stated on the Order or quotation.
“Contract” means the agreement formed between Bright Site and the Purchaser under clause 3.
“Delivery Location” refers to the address provided by the Purchaser for delivery or collection.
“Goods” refers to second-hand, used, ex-hire or pre-owned tools, machinery, accessories or equipment sold by Bright Site. These Goods may show signs of wear, cosmetic imperfections, previous repairs, and reduced remaining lifespan.
“Order” means an order placed by the Purchaser in-store, by email, or online.
2. Information About Bright Site and How to Contact Us
Bright Site Solutions (Pty) Ltd is registered in South Africa. Our registration details, VAT number, and physical address appear on our invoices and website.
For assistance or complaints, please contact us at:
Email: contact@brightsite.co.za
Address: Plot 49 Mossie Street, Onderstepoort, Pretoria, 0110
Website: www.brightsite.co.za
If we need to contact you, we will use the contact details you provided when placing your Order.
3. Orders and Formation of Contract
Your Order is an offer to purchase the Goods under these Terms. You are responsible for ensuring that your Order is accurate and that the Goods are suitable for your needs.
A Contract is formed when we send written acceptance of the Order, dispatch the Goods, or make them available for collection, whichever occurs first.
If we cannot accept your Order for any reason, we will inform you and refund any amount you have already paid.
Because Goods are second-hand, substitutions will only occur if you specifically request or agree to them.
4. Charges and Payment
Prices exclude VAT unless otherwise stated. VAT will be added at the applicable South African rate.
Full payment is required before dispatch or collection unless credit terms have been agreed in writing.
If payment is late, we may charge interest at the maximum rate permitted under South African law.
If you dispute an invoice, you must notify us in writing immediately. You must still pay the undisputed portion of the invoice.
5. Quality of Second-Hand Goods
All Goods sold by Bright Site are second-hand or ex-hire and may show signs of wear, including cosmetic imperfections, scratches, dents, faded paint, replaced parts or decreased remaining lifespan.
Goods are sold as described and, where inspected in person, as seen. Unless specifically stated otherwise, all Goods are sold in working order at the time of sale.
Bright Site provides a 30-day defect warranty. This warranty covers material defects affecting operation that were not visible or disclosed at the time of sale.
The warranty does not cover normal wear and tear, cosmetic imperfections, consumable parts such as filters, belts or batteries, or faults arising after sale due to misuse, inadequate maintenance, incorrect operation or overloading.
After 30 days, Bright Site has no further liability for defects unless required under South African consumer law.
You are responsible for ensuring that the Goods are suitable for your intended purpose.
Except for rights required by law, all other warranties and guarantees are excluded.
6. Delivery
Delivery will be made to the Delivery Location. We may use third-party couriers for delivery.
Any delivery times offered are estimates only. Time is not guaranteed.
Delivery is complete once Goods are unloaded at the Delivery Location or handed over for collection.
If delivery fails due to issues on your side, such as incorrect address or no access, additional charges may apply.
If delivery is delayed, we will either arrange a new delivery date, refund the delivery charge, or cancel the Order and refund the price of any undelivered Goods.
7. Acceptance and Defects on Delivery
You are required to inspect the Goods as soon as reasonably possible after delivery.
You must notify us within 7 days if the Goods have visible defects, if the parcel was damaged in transit, if there was a shortfall in delivery, or if incorrect Goods were supplied.
If you do not notify us within 7 days, the Goods will be deemed accepted.
Available remedies include repair, replacement with similar second-hand Goods, or refund at the discretion of Bright Site.
8. Title and Risk
Risk passes to you upon delivery or attempted delivery.
Ownership of the Goods remains with Bright Site until full payment is received.
If you fail to pay, Bright Site may recover the Goods and you authorise access to your premises for this purpose.
9. Returns and Cancellations
All sales of second-hand Goods are final. Returns are not accepted for change of mind, suitability issues, or expectations of new condition.
Returns are only accepted if the Goods are materially defective on delivery or if Bright Site explicitly agrees in writing.
If we agree to accept a discretionary return, Goods must be returned within 7 days, in the same condition as supplied, and with proof of purchase. A restocking fee may apply.
You are responsible for the cost and risk of returning Goods.
10. Termination
Bright Site may suspend supply or terminate the Contract if you fail to pay, breach the Contract, become insolvent, or if we reasonably believe you cannot meet your payment obligations.
All outstanding amounts become immediately payable upon termination.
11. General
The version of the Terms that applies is the version in force at the time you place your Order.
Failure to enforce any right under the Contract does not constitute a waiver of that right.
If a clause of these Terms is found to be unlawful or unenforceable, the remaining clauses remain valid.
We are not liable for delays caused by events beyond our control, including load shedding, weather, strikes, accidents or government actions.
No third party has rights under these Terms.
You may not transfer your rights under the Contract without our written consent.
These Terms are governed by South African law. Any disputes fall under the jurisdiction of South African courts.
12. Personal Information (POPIA)
We collect and process personal information in accordance with the Protection of Personal Information Act (POPIA). Information is used to process Orders, manage deliveries and returns, verify identity, and comply with legal obligations.
Personal information may be shared with service providers and couriers where necessary.
You may contact us to request access to, correction of, or deletion of your personal information. A full privacy policy is available on our website.
PART B – TERMS FOR CONSUMERS ONLY
13. Liability to Consumers
We are responsible for foreseeable loss or damage caused by our failure to comply with the Contract or our failure to use reasonable care and skill.
We do not limit or exclude liability where unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or rights under the Consumer Protection Act.
We are not liable for business-related losses if you use Goods for commercial purposes.
Nothing in these Terms removes your statutory consumer rights.
PART C – TERMS FOR TRADERS ONLY
14. Liability to Traders
Neither party limits liability for death or personal injury caused by negligence, fraud, or matters that cannot legally be excluded.
Our total liability is limited to the total amount paid under the relevant Order.
We are not liable for loss of profit, loss of business, loss of opportunity, loss of goodwill, loss of data, or any indirect or consequential damages.
These Terms set out the full extent of our liability for the sale of second-hand Goods.